FAQ Planning

FAQ Planning AC Rating Basements Carpet Direct-Pressure Laminate Fireplace/Wood Stove Fish Tank/Water Bed Floating Floor Hallways Kitchen Appliances Mobile Homes Moving a Floor Pets (birds, fish, dogs, etc.) Plants Rental Property Sound Quality Square Footage Stairs Surface Texture Thickness Underfloor Heating Wall Covering Wires and Cables _   AC Rating: What does an AC Rating indicate? Swiss Krono is a member the North American Laminate Floor Association (NALFA). This cooperative effort was formed to develop industry standards and provide consumers a means of identifying the usage level of various laminate-flooring products. The common term used to denote the durability level of laminate flooring is its “AC” rating. AC ratings are an abbreviated representation of a laminate’s resistance to abrasion, impact, stains and cigarette burns. The ratings also indicate that the product has been tested for the effects of furniture legs, castors and swelling along its edges. If a laminate-flooring product has a rating, then it has passed all of the test criteria. Failing just one test disqualifies a product. Rating levels are designated AC1 through AC5. Each is represented by international icon reflecting the product’s application and durability. The primary application is divided into two groups: residential and commercial. Each group is further divided into traffic intensity levels: moderate, general or heavy. The residential rating is designated by an icon of a house and the commercial rating by a building. To the right of those, corresponding to the traffic-intensity levels, are one, two, or three people. Below these icons is a numerical representation of the same information: The first number indicates the primary application: 2 = residential, 3 =... Read More

FAQ Installation

AcclimationBasement Beginning Installation Chipping Chipped Boards Concrete Walls Conditions Cork Underlayment Cutting Planks Different Locking System End Joints Expansion Gaps Exterior Doorway Fireplace/Woodstove Floating Floor Hallways Installation Instructions Kitchen Last Piece Leveling a Subfloor Mobile Homes Moisture Test Moldings Moving a Floor Narrowest Piece New Construction Pull Bar Sound Quality Square Footage Staining Flooring Stairs T-Molding Tongue vs. Groove Underfloor Heating Underlayment Weight Wires and Cables _   Acclimation: Why is it important to allow planks to acclimate? Swiss Krono flooring, like all laminate flooring, is made from a high-density fiberboard core that will shrink or swell depending on its temperature and surrounding humidity. Because these conditions vary greatly from the inside of a store or warehouse to your home, planks need time to acclimate so that they will fit properly, preventing gaps or buckling. This should be done by laying each box flat, side-by-side, for at least 48 hours in the center of the room in which they will be installed. Basement: Can Swiss Krono laminate flooring be used in any basement? Laminate flooring and basementsare made for each other, provided the environment has the right conditions. Here are the conditions in which Swiss Krono laminate flooring can be installed: The space is below grade with at least one concrete wall; The concrete-slab floor must have been poured with a poly sheet underneath it. This helps protect against changes in hydrostatic pressure and controls the curing process; The concrete-slab floor must be more than 90 days old (so that it’s adequately cured); It can have a “walk-out” onto a patio area or walkway; and It cannot have a... Read More

FAQ Maintenance

Candle WaxChewing Gum Christmas Tree Chocolate Cleaning Dogs Flooded Floor Gaps Grease Humidity Juice Kitchen Pets (birds, dogs and cats) Plants Static Electricity Wine Wires and Cables   Candle Wax: My candle dripped wax on our laminate floor. Is it ruined?  What should I do? Allow to the wax to harden and gently scrape with a plastic scraper.Remove any residue with rubbing alcohol or 100% pure acetone. Chewing Gum: How do I remove candle wax or chewing gum? Allow it to harden and gently scrape with a plastic scraper. Your “Care and Cleaning” instructions state: “Do not use any cleaning agents containing wax, oil or polish.” What type of agent is recommended to help care of the surface finish and minimize the effects debris? We recommend the use of our laminate-floor cleaner, which is available at selected retailers in a maintenance kit. It contains a 32-oz. bottle of the laminate cleaner, a dust mop, felt protectors sized to fit chair and table legs, an advanced cleaning formula and a redeemable coupon for a color-fill repair kit. Please use felt protectors under furniture and replace all hard plastic or metal rollers on chairs with soft rubber rollers to avoid scratching the floor’s surface. Christmas Tree: Is it OK to put a Christmas tree on my laminate floor? Yes, as long as the tree stand has felt protectors and any water spills are wiped up immediately. It also will help if you place a liner – newspapers work — between the stand and the floor extending out to the drip line of the branches. That will keep needles and any sap... Read More