FAQ Maintenance

Candle WaxChewing Gum Christmas Tree Chocolate Cleaning Dogs Flooded Floor Gaps Grease Humidity Juice Kitchen Pets (birds, dogs and cats) Plants Static Electricity Wine Wires and Cables   Candle Wax: My candle dripped wax on our laminate floor. Is it ruined?  What should I do? Allow to the wax to harden and gently scrape with a plastic scraper.Remove any residue with rubbing alcohol or 100% pure acetone. Chewing Gum: How do I remove candle wax or chewing gum? Allow it to harden and gently scrape with a plastic scraper. Your “Care and Cleaning” instructions state: “Do not use any cleaning agents containing wax, oil or polish.” What type of agent is recommended to help care of the surface finish and minimize the effects debris? We recommend the use of our laminate-floor cleaner, which is available at selected retailers in a maintenance kit. It contains a 32-oz. bottle of the laminate cleaner, a dust mop, felt protectors sized to fit chair and table legs, an advanced cleaning formula and a redeemable coupon for a color-fill repair kit. Please use felt protectors under furniture and replace all hard plastic or metal rollers on chairs with soft rubber rollers to avoid scratching the floor’s surface. Christmas Tree: Is it OK to put a Christmas tree on my laminate floor? Yes, as long as the tree stand has felt protectors and any water spills are wiped up immediately. It also will help if you place a liner – newspapers work — between the stand and the floor extending out to the drip line of the branches. That will keep needles and any sap... Read More